| Enterprise Content Management Systems. | An
initiative of: Hartman Communicatie BV |
| Back to the overview | disclaimer |
|
Communiqué | |||||
|
Product | |||||
| Product name: |
Full name of the product:
![]() | Communiqué | |||
| Version / release: |
The current version or release of the product:
![]() | 3.5 | |||
| Introduction year: |
First year this product had its introduction:
![]() | 1997 | |||
| Product type: |
Commercial off the shelf (COTS), toolkit or tailor made:
![]() | Commercial Off The Shelf (COTS) | |||
| Vendor name: |
Full name of the vendor:
![]() | Day Software AG | |||
| Phone number: |
General phone number of the vendor:
![]() | +41 61 226 9898 | |||
| Vendor website: |
Website of vendor or community (please include http://):
![]() | http://www.day.com
| |||
| Product website: |
Website of product (please include http://):
![]() | http://www.day.com
| |||
| Vendor contact: |
Full name of the vendor contact person:
![]() | Daniel Heck | |||
| Employees: |
Total amount of employees:
![]() | 26 to 100 employees | |||
| Partners: |
Cooperation with other vendors, partners, etc.:
![]() | Aperto, Avinci, Deloitte, gedas, GFT, Hewlett-Packard, IBM, namics, PWC, Sogeti, Valtech | |||
| Revenues: |
Revenues and/or market cap, etc.:
![]() | EUR 10,000,000 (2003) | |||
| Origin vendor: |
Origin of the vendor:
![]() | Switzerland | |||
| Number of installs: |
Number of installs:
![]() | 101-500 | |||
| References: |
References where the product is installed and operational:
![]() | American Psychological Association, APEC, Aral Audi, AWD, Banca Monte dei Paschi di Siena,Best Western, Braun, Canton of Zurich, CERN, DaimlerChrysler, Degussa, Deutsche Post World Net, Economic Development Board Singapore, Escada, European Central Bank, General Electric, GlaxoSmithKline, Hugo Boss, Intercontinental Hotels Group, Johnson Controls, McDonalds, Panalpina, Pfizer, Shimano, Tchibo, TNT, UBS, Venice Local Authority, Volkswagen, Zurich Financial Services | |||
| Product description: |
Short description of the product:
![]() | Communiqué is an integrated Content, Portal & Digital Asset Management framework that manages and unifies digital business information, applications, and processes through the web. Communiqué's content-centric approach and its innovative ContentBus Architecture transform entire global organizations into virtual enterprises, bringing together content from any system, regardless of location, language or platform. The Communiqué framework offers a reusable component architecture that is able to solve multiple customer challenges with one integrated solution. By delivering integrated Application Services, Content Services and Connection Services, all from a single vendor, Days customers are able to more rapidly deploy enterprise applications on the web. Application Services Communiqué Application Services provide delivered, configurable capabilities that allow customers to rapidly deploy their mission-critical web applications. Business users are able to deliver key business functionality by configuring services rather than coding. Prebuilt application services include: Content Management, Portal Management, Graphics & Digital Asset Management, Collaboration, Personalization, B2B/Commerce/Catalog Management Content Services Communiqué Content Services provide a common, consistent way to interact with and present content. Content Services work closely with the ContentBus to create an abstraction layer that assembles virtual objects from existing repositories, allowing consistent configuration and control over all content and interactions. Delivered services include: Search, Indexing, Observation, Virtual Versioning, Security/access control, Single Sign-on Transformation, Content Structuring, Encryption Connection Services Communiqué Connection Services allow content to be accessed wherever it is, delivered to wherever it needs to go, anywhere in the world. This gives customers, partners and employees real-time access to a virtual enterprise. Global Enterprise can easily extend and leverage enterprise applications like SAP R/3, document storage systems like Lotus Notes, technologies like LDAP, and standardized connectors supporting JCA. Connection Services use standardized connectors and work with the ContentBus to leverage all of the Communiqué Content and Application Services. Communiqué Connection Services eliminate the need to replicate content, allowing access to the content where it lives. | |||
| Vendor description: |
Short description of the vendor:
![]() | Day was founded in Basel, Switzerland, in 1993 to design web applications and manage content for global companies. Our first customer was one of the largest financial institutions in the world, which deployed a successful, global, multi-lingual internet initiative with Days software. Today, Day is a leading international provider of global content management software and has long been recognized as the pioneer of the virtual repository for content management. The award-winning technology Communiqué enables customers to manage all their enterprise content through one consistent enterprise content platform, regardless of its location, language, format or system where it resides. Since April 2000 Day Software Holding AG is listed on the SWX Swiss Exchange (SWX: DAYN). Day has dual headquarters in Basel, Switzerland and in Irvine, California, and has sales offices throughout the United States, the United Kingdom, Asia and Germany. Day markets and delivers its software through strong partnerships with leading system integrators and consultants, as well as its own direct sales team. Our customers are the worlds leading Global 1000 corporations in a variety of industries. Days product prowess is currently setting the standard in the industry as the company is the technical expert lead in the JSR 170 standardization process, which will regulate the interaction of applications with content repositories. JSR 170 will ensure that companies can easily manage virtual content across the largest scale of enterprise without the dangers of proprietary vendor lock in. | |||
| Sales methods: |
Sales and/or distribution method for the product:
![]() | Online, Implementation partners, Resellers, Sales force | |||
| Installed base: |
The areas in which the product has its installed base:
![]() | Manufacturing and engineering, Financial services, banking, insurance, real estate and legal, Professional services, Telecommunications, energy and utilities, Manufacturing, Healthcare and pharmaceuticals, IT companies (software, hardware and services), Electronics, Aerospace, automotive, Public sector (local and national/federal government), Consumer packaged goods, Education, Printing, publishing, media and entertainment, Transportation, distribution and logistics, Travel, hospitality and leisure, Retail, trade and wholesale, Oil, gas, mining, natural resources, Business and/or IT consulting, legal employment and miscellaneous services, Marketing, communication, media, pr, creative and web agencies, Utility | |||
|
Editing | |||||
| Tool status: |
Editor is home made, or third party:
![]() | Homemade | |||
| Clean-up: |
Clean up tool for MS Word and other text editors:
![]() |
yes
| |||
| Preview: |
Content can be previewed before publishing:
![]() |
yes
| |||
| Uploading images: |
Support for uploading images from a web browser straight into the editor:
![]() |
yes
| |||
| Resizing images: |
Automatically resizing images by both measures and file size:
![]() |
yes
| |||
| Uploading files: |
Support for uploading files (e.g. Office document, .pdf) from a web browser straight into the editor:
![]() |
yes
| |||
| Form editor: |
Editor supports generating electronic forms:
![]() |
yes
| |||
| Form validation: |
Form editor supports automatic form validation:
![]() |
yes
| |||
| Spell checker: |
Support of a spell checker:
![]() |
yes
| |||
| Thesaurus: |
Support of a thesaurus:
![]() |
yes
| |||
| User dictionaries: |
User dictionaries for adding custom words:
![]() |
yes
| |||
| Editing type: |
Type of editing: whole page, text area, context sensitive, form wizard, inline editing:
![]() | In line editing | |||
| WYSIWYG or HTML: |
Editor presents WYSIWYG and/or HTML, XHTML or XML:
![]() | WYSIWYG | |||
| Editor support: |
Supported editors:
![]() | MS Word, Other | |||
| Edit features: |
Supported editing features:
![]() | Tables, Bullets, Font size, Font type, Font colour, Copy/paste, Alignment | |||
| Content transformation: |
Transformation of files to content repository from desktop applications e.g. MS Word:
![]() | Copy/paste, Import, WebDAV | |||
| Formats: |
Supported file formats:
![]() | HTML, XHTML, XML, Other | |||
| Insert links: |
Support for inserting links:
![]() | Internal links, External links | |||
| Lay-out: |
Supported lay-out scripting:
![]() | CSS | |||
| Validation: |
Supported validations:
![]() | XML | |||
| Technology: |
Technology used (ActiveX, JavaScript, DHTML, other):
![]() | JavaScript, DHTML | |||
|
Content Management | |||||
| Tool status: |
System is home made, or third party:
![]() | Homemade | |||
| Automatic metadata: |
System stores relevant information about the content including name, folder, creation time, creation user, time last modified, user last modified by, workflow status, lock status, last published time, and user last published by:
![]() |
yes
| |||
| Classification: |
Support of automatically classification of content (based on e.g. a thesaurus or taxonomy):
![]() |
yes
| |||
| Content expiration notice: |
Emails automatically triggered at specified intervals notifying a user when content is about to expire:
![]() |
no
| |||
| Content search and retrieval: |
Ability to do a full-text search of content in the system:
![]() |
yes
| |||
| Content vs. presentation: |
Ability to separate pure content from presentation elements allowing the user to focus on specific information:
![]() |
yes
| |||
| Context sensitive navigation: |
![]() |
yes
| |||
| Digital asset management: |
Ability to organise and repurpose digital assets (e.g. streaming video):
![]() |
yes
| |||
| Digital rights management: |
Ability to secure the distribution, and disable the illegal distribution, of paid information items:
![]() |
no
| |||
| Flexible templates: |
Support for creating any type of template with no limitations:
![]() |
yes
| |||
| JavaScript navigation: |
![]() |
yes
| |||
| Link checker: |
Automatically checking for broken links with a warning for each broken link:
![]() |
yes
| |||
| Localisation: |
Ability to automatically translate both interface and content to different languages and/or cultures:
![]() |
yes
| |||
| Metadata search and retrieval: |
Ability to do a full-text search of metadata in the system:
![]() |
yes
| |||
| Multi server publishing: |
Ability to publish the same content to multiple servers for load-balanced and mirror server environments:
![]() |
yes
| |||
| Multiple domain names: |
Support for managing content for multiple domain names from a single content repository:
![]() |
yes
| |||
| Page formats: |
Support for automatically generating links to the available page formats (e.g. to a 'printer friendly version'):
![]() |
yes
| |||
| Personalisation: |
Ability to match content to the individual:
![]() |
yes
| |||
| Portal integration: |
Ability to publish data from a database and/or backoffice application through portlets:
![]() |
yes
| |||
| Previous and next page: |
Support for links to be automatically generated to the previous and next page as ordered in the system folder:
![]() |
yes
| |||
| Publishing reports: |
Ability to generate a publishing report detailing what content was published, length of the publishing process, etc.:
![]() |
yes
| |||
| Sitemap generation: |
Support for a complete sitemap to be generated automatically:
![]() |
yes
| |||
| Staging server: |
Content can be published through a staging server:
![]() |
yes
| |||
| Start and end date: |
Support for scheduling a specific start and end (expiration) date and time for content:
![]() |
yes
| |||
| Syndication: |
Supply of content for reuse and integration with other material:
![]() |
yes
| |||
| Template development: |
Templates can be made with industry standard tools lijke Macromedia Dreamweaver and Adobe GoLive:
![]() |
yes
| |||
| Template gallery: |
Ability to set-up predefined content defaults:
![]() |
yes
| |||
| Template layout: |
Support for a visual layout of the template with different regions and page content differentiated:
![]() |
yes
| |||
| Template regions: |
Ability to define regions in a template whereby content can be plugged in through a visual interface:
![]() |
yes
| |||
| Track content changes: |
Track changes between content updates with highlights of content differences:
![]() |
yes
| |||
| Granularity: |
The extent to which a system contains separate components (like granules):
![]() | No limitations | |||
| Publishing protocols: |
Supported protocols of publishing content:
![]() | FTP, Local file system | |||
| Template output: |
Support for templates to generate HTML, XML, WML, and PDF content:
![]() | HTML, PDF, WML, XHTML, XML, Other | |||
|
Document Management | |||||
| Tool status: |
System is home made, or third party:
![]() | Homemade | |||
| Check in/ check out: |
Ability to lock content to a specific user while it is being edited or otherwise being modified by another user (mostly the editor):
![]() |
yes
| |||
| Virtual maps: |
Ability to store documents into 'virtual maps' similar to network (user) directories:
![]() |
no
| |||
| Files (dossiers): |
Ability to create ad-hoc dossiers for documents:
![]() |
yes
| |||
| Printing: |
Ability to print document independent from the original application:
![]() |
no
| |||
| Viewer: |
Ability to view the document independent from the original application:
![]() |
no
| |||
| Modifying: |
Ability to modify the document independent from the original application:
![]() |
no
| |||
| Paper digitalisation: |
Ability to automatically digitalise paper documents (e.g. through HCR, OCR, ICR):
![]() |
no
| |||
| Imaging: |
Ability to create an image from a paper document by scanning:
![]() |
no
| |||
| Document security: |
Support of document security (watermark, electronic signature, etc.):
![]() |
no
| |||
| Automatic metadata: |
System stores relevant information about the document including name, folder, creation time, creation user, time last modified, user last modified by, workflow status, and lock status:
![]() |
yes
| |||
| Collaboration: |
Availability of a secure and common web environment in which multiple users can work on the same content:
![]() |
yes
| |||
| Classification: |
Support of automatically classification of documents (based on e.g. a thesaurus or taxonomy):
![]() |
yes
| |||
| Formats: |
Supported document formats:
![]() | Audio, Adobe .pdf, AutoCAD .dwf, Excel .xls, Flash, .gif, .jpg, Other | |||
|
Email Management | |||||
| Tool status: |
System is home made, or third party:
![]() | Not available | |||
| Archiving attachments: |
Ability to archive email attachments as a separate entity:
![]() |
no
| |||
| Reading email: |
Ability to read emails independent from the original email client:
![]() |
no
| |||
| Storing email: |
Ability to store emails independent from the original email client:
![]() |
no
| |||
| Retrieving email: |
Ability to retrieve emails independent from the original email client:
![]() |
no
| |||
| Print email: |
Ability to print emails independent from the original email client:
![]() |
no
| |||
| Send email: |
Ability to send emails independent from a email client:
![]() |
no
| |||
| Send to subscribers: |
Ability to send emails to multiple individuals (e.g. subscribers to a news letter):
![]() |
no
| |||
| Integration email application: |
Support of e-mail clients:
![]() |
no
| |||
|
Information Retrieval | |||||
| Tool status: |
System is home made, or third party:
![]() | Homemade | |||
| Searching content: |
Ability to search for information items (webpages, documents, etc.):
![]() |
yes
| |||
| Full text search: |
Ability to search for any (combination of) word or number:
![]() |
yes
| |||
| Booleans: |
Support of boolean values (AND, OR, NOT):
![]() |
yes
| |||
| Wild cards: |
Support of wild cards (*) :
![]() |
yes
| |||
| Range operators: |
Support of range operators (e.g. >):
![]() |
no
| |||
| Refine search result: |
Ability to refine the search within a search result:
![]() |
no
| |||
| Searching metadata: |
Ability to search for metadata:
![]() |
yes
| |||
| Marking of search keys: |
All search keys are automatically marked within the selected information item:
![]() |
no
| |||
| Language recognition: |
Automatic language recognition:
![]() |
no
| |||
| Indexing: |
Support of indexing:
![]() |
yes
| |||
| Spidering: |
Ability to built an index of external information sources (e.g. websites):
![]() |
no
| |||
| Fuzzy search: |
Ability to ignore misspelled words etc.:
![]() |
no
| |||
| Semantic search: |
Support of semantic search:
![]() |
no
| |||
| Sorting search result: |
Ability to sort the search results:
![]() |
no
| |||
| Storing search result: |
Ability to store search result for reuse:
![]() |
no
| |||
| Relational taxonomy: |
Support of relational taxonomies:
![]() |
no
| |||
|
Records Management | |||||
| Tool status: |
System is home made, or third party:
![]() | Not available | |||
| Classification: |
Support of automatically classification of documents (based on e.g. a thesaurus or taxonomy):
![]() |
no
| |||
| Permanent archive: |
Ability to create a permanent archive:
![]() |
no
| |||
| Destroying archive: |
Ability to destroy archives:
![]() |
no
| |||
| Authenticity: |
Information items that are once stored cannot be modified in any way:
![]() |
no
| |||
| Protocol of clearance: |
Ability to automatically generate a protocol of clearance:
![]() |
no
| |||
| Registration archive terms: |
Ability to registrate storage terms:
![]() |
no
| |||
| Registration destroy terms: |
Ability to registrate destroying terms:
![]() |
no
| |||
| Batch destroying: |
Ability to destroy (parts of) an archive batch wise:
![]() |
no
| |||
| Ad-hoc destroying: |
Ability to destroy archives ad-hoc:
![]() |
no
| |||
|
Workflow Management | |||||
| Tool status: |
System is home made, or third party:
![]() | Homemade | |||
| Workflow: |
Ability to manage the workflow of digital information items:
![]() |
yes
| |||
| Configurable workflow: |
Ability to create custom workflows:
![]() |
yes
| |||
| Unlimited workflow: |
Ability to create unlimited workflow steps:
![]() |
yes
| |||
| User management: |
User management system that scales for organisations of all sizes:
![]() |
yes
| |||
| Ad-hoc modification: |
Support for users to modify the person responsible for each workflow step in an ad-hoc manner:
![]() |
yes
| |||
| Roles: |
Support of multiple roles within the workflow:
![]() |
yes
| |||
| Roles configuration: |
Ability to create custom roles:
![]() |
yes
| |||
| Workflow filters: |
Ability to filter certain steps based on a specific group or role of user:
![]() |
yes
| |||
| Document security: |
Ability to prevent individual users (or groups) from access to (parts of) documents:
![]() |
yes
| |||
| Security levels: |
Ability to generate security levels to documents or information items:
![]() |
yes
| |||
| Authorisation: |
Ability to generate access rights to individual users (e.g. read, write, modify, delete):
![]() | yes | |||