Enterprise Content Management Systems.An initiative of:
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Immediacy CMS


  
 
Product

  
 Product name: Immediacy CMS

  
 Version / release: 6.0

  
 Introduction year: 2007

  
 Product type: Commercial Off The Shelf (COTS)

  
 Vendor name: Mediasurface BV

  
 Phone number: +31 (0)35 625 7890

  
 Vendor website: http://www.mediasurface.nl
  
 Product website: http://www.immediacy.net
  
 Vendor contact: Arjen van den Akker

  
 Employees: 101 to 500 employees

  
 Partners: Many, see website for details

  
 Revenues: Publicly available through website

  
 Origin vendor: United Kingdom

  
 Number of installs: 101-500

  
 References: Check website for more details

  
 Product description: Immediacy CMS is an intuitive website and intranet management solution for the connected enterprise that makes it easy for anyone to create and maintain high quality websites.

  
 Vendor description: Mediasurface is a global provider of web content management solutions allowing businesses to easily manage their internet, intranet and extranet websites. Mediasurface solutions power sophisticated, content-driven websites ranging from Global 1000 companies to thousands of sites for medium and smaller businesses. Familiar, easy-to-use interfaces deliver unrivaled content management and enterprise search capabilities.

  
 Installed base: Agriculture and forestry, Manufacturing and engineering, Agriculture, forestry, Financial services, banking, insurance, real estate and legal, Professional services, Church and foundations, Telecommunications, energy and utilities, Manufacturing, Healthcare and pharmaceuticals, IT companies (software, hardware and services), Electronics, Aerospace, automotive, Public sector (local and national/federal government), Consumer packaged goods, Education, Printing, publishing, media and entertainment, Transportation, distribution and logistics, Travel, hospitality and leisure, Retail, trade and wholesale, Oil, gas, mining, natural resources, Business and/or IT consulting, legal employment and miscellaneous services, Marketing, communication, media, pr, creative and web agencies, Utility, Other
  
 Sales methods: Online, Implementation partners, Resellers, Sales force
  
 
Editing

  
 Tool status: Homemade

  
 Clean-up: yes
  
 Preview: yes
  
 Uploading images: yes
  
 Resizing images: yes
  
 Uploading files: yes
  
 Form editor: yes
  
 Form validation: yes
  
 Spell checker: yes
  
 Thesaurus: no
  
 User dictionaries: yes
  
 Editing type: Whole page, Text area replacement, Context sensitive, In line editing
  
 WYSIWYG or HTML: WYSIWYG, HTML, XHTML
  
 Editor support: MS Word

  
 Edit features: Tables, Bullets, Font size, Font type, Font colour, Copy/paste, Alignment
  
 Content transformation: Copy/paste, Import, Plug-in, WebDAV, Other
  
 Formats: HTML, XHTML, XML
  
 Insert links: Internal links, External links
  
 Lay-out: CSS

  
 Validation: HTML, XHTML, XML, CSS
  
 Technology: ActiveX, JavaScript, Other
  
 
Content Management

  
 Tool status: Homemade

  
 Automatic metadata: yes
  
 Classification: yes
  
 Content expiration notice: yes
  
 Content search and retrieval: yes
  
 Content vs. presentation: yes
  
 Context sensitive navigation: yes
  
 Digital asset management: yes
  
 Digital rights management: no
  
 Flexible templates: yes
  
 JavaScript navigation: yes
  
 Link checker: yes
  
 Localisation: yes
  
 Metadata search and retrieval: yes
  
 Multi server publishing: yes
  
 Multiple domain names: yes
  
 Page formats: yes
  
 Personalisation: yes
  
 Portal integration: yes
  
 Previous and next page: yes
  
 Publishing reports: yes
  
 Sitemap generation: yes
  
 Staging server: yes
  
 Start and end date: yes
  
 Syndication: yes
  
 Template development: yes
  
 Template gallery: yes
  
 Template layout: yes
  
 Template regions: yes
  
 Track content changes: yes
  
 Granularity: Documents, Pages
  
 Publishing protocols: FTP, VPN, Mapped network drive, Local file system
  
 Template output: HTML, PDF, WML, XHTML, XML, Other
  
 
Document Management

  
 Tool status: Homemade

  
 Check in/ check out: yes
  
 Virtual maps: yes
  
 Files (dossiers): yes
  
 Printing: yes
  
 Viewer: no
  
 Modifying: no
  
 Paper digitalisation: no
  
 Imaging: no
  
 Document security: no
  
 Automatic metadata: yes
  
 Collaboration: no
  
 Classification: yes
  
 Formats: Audio, Adobe .pdf, AutoCAD .dwf, Excel .xls, Flash, .gif, .jpg, Other
  
 
Email Management

  
 Tool status: Not available

  
 Archiving attachments: no
  
 Reading email: no
  
 Storing email: no
  
 Retrieving email: no
  
 Print email: no
  
 Send email: no
  
 Send to subscribers: no
  
 Integration email application: no
  
 
Information Retrieval

  
 Tool status: Third party

  
 Searching content: yes
  
 Full text search: yes
  
 Booleans: yes
  
 Wild cards: yes
  
 Range operators: yes
  
 Refine search result: yes
  
 Searching metadata: yes
  
 Marking of search keys: yes
  
 Language recognition: yes
  
 Indexing: yes
  
 Spidering: yes
  
 Fuzzy search: yes
  
 Semantic search: yes
  
 Sorting search result: yes
  
 Storing search result: yes
  
 Relational taxonomy: yes
  
 
Records Management

  
 Tool status: Homemade

  
 Classification: yes
  
 Permanent archive: yes
  
 Destroying archive: yes
  
 Authenticity: yes
  
 Protocol of clearance: no
  
 Registration archive terms: no
  
 Registration destroy terms: no
  
 Batch destroying: yes
  
 Ad-hoc destroying: yes
  
 Phases: Dynamic

  
 Storage media: Cd-rom, COLD, Jukebox, Paper, Tape, WORM, Other
  
 
Workflow Management

  
 Tool status: Homemade

  
 Workflow: yes
  
 Configurable workflow: yes
  
 Unlimited workflow: no
  
 User management: yes
  
 Ad-hoc modification: yes
  
 Roles: yes
  
 Roles configuration: yes
  
 Workflow filters: yes
  
 Document security: yes
  
 Security levels: yes
  
 Authorisation: yes
  
 Status change: yes
  
 Electronic signature: no
  
 Encryption: yes
  
 Version control: yes
  
 History: yes
  
 Roll-back: yes
  
 To-do: no
  
 Email triggers: yes
  
 Password encryption: yes
  
 Session cookies: yes
  
 Audit trail: yes
  
 Login logout audit: yes
  
 Extensible triggers: yes
  
 Network directory: Active Directory, LDAP
  
 
Investment

  
 License cost (euro): 10,001 to 25,000

  
 License type: Proprietary

  
 Open source license: None

  
 URL download: http://www.immediacy.net
  
 Total cost of ownership (TCO): Typically 50k euro

  
 Typical installation time: 1 day

  
 Implementation time: 15-25 days

  
 ASP: yes
  
 Price rent/lease: Depending on SLA

  
 License model: CPU, Named user
  
 
Standards

  
 Open standards: CSS, FTP, Gzip, HTTP, MIME, LDAP, SMTP, TXT, Other
  
 De facto standards: WinZip, .pdf, Other
  
 XML standards: XHTML, XML
  
 Metadata standards: Dublin Core

  
 Security standards: HTTPS, XML Encryption, Other
  
 Interface standards: ODBC, SOAP, UTF-8, WebDAV, WSDL
  
 Technical standards: Other

  
 
Technology

  
 Adaptable user interface: yes
  
 Back-up: yes
  
 Restore: yes
  
 Browser based: yes
  
 Caching: yes
  
 Import: yes
  
 Export: yes
  
 Load balancing: yes
  
 Native XML: no
  
 URL white paper: http://www.immediacy.net
  
 Application server: MS. NET

  
 Architecture: Client/server, Relational
  
 Browsers: IE 6.x

  
 Databases: MS SQL Server

  
 Framework: MS .NET

  
 Platform: Windows 2000, Other
  
 Programming language: Other

  
 Scripting language: ActiveX, ASP, JavaScript
  
 Web server: ISS

  
 
Support

  
 API: yes
  
 Datamodel: yes
  
 URL demo: http://www.immediacy.net
  
 URL documentation: http://support.immediacy.net
  
 Fixes and updates: yes
  
 Helpdesk: yes
  
 Helpdesk hours: Office hours

  
 Context sensitive on line help: yes
  
 Self explaining error messages: yes
  
 SDK: no
  
 SLA: yes
  
 Support people: 6 to 25 employees

  
 User group: yes
  
 URL developer group: http://support.immediacy.net
  
 URL user group: N.A.

  
 Demo: Demo, Sandbox, Trial, Other
  
 Documentation: Users, Service people, Developers, Other
  
 Update frequency: 3 to 5 times a year

  
 Language: English

  
 On line help: Users, Service people, Developers, Other
  
 Source code: Escrow

  
 Training classes: Users, Service people, Developers, Other
  
 
Components

  
 Free components: Sign up for news, Form generator, Image convertor, Poll, Mail a friend, Ask a question, Report generator, XML Convertor, Other
  
 Additional components: Forum/Discussion group, Faq, Who is who, Shop, Portlets, Other
  
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